Instant ID Software

Scale from a single workstation or user to a multi-workstation enterprise-wide application with more functionality.

Try the newest version of our Evaluation Software

Design, issue, and manage credentials anywhere, anytime

Entrust Instant ID software is a solution for creating, issuing, and managing secure ID cards and credentials, allowing organizations to meet a wide range of application requirements — from basic photo ID cards to high-assurance credentials.

Easy to Use

Design ID cards anytime, anywhere with intuitive, drag-and-drop templates and workflows.

Highly Configurable

Create custom design templates and workflows and unique user profiles.

Out-of-the-Box Integration

Modular solutions can be added to existing systems to provide new technologies with minimal investment.

Easy to Deploy

Install and license on a single server, then remotely deploy and manage users and data.

Enhanced Features

Access pre-built smart card configurations and comprehensive reporting.

Complete Solution

Engineered to integrate with Entrust printers, supplies, and support as well as third-party printers.

Always Up to Date

Works with Chrome, Microsoft Edge, Windows 11, Windows 10, Windows Server, MS Access, SQL Server, Oracle, DB2, Active Directory Systems, and RESTful Web Services.

Tech Specs

Do not install Instant ID Software on a computer that also runs Entrust® Adaptive Issuance Suite software. Instant ID Software uses a custom version of Adaptive Issuance software to provide smart card personalization, and its components overwrite any Adaptive Issuance components currently installed. As a result, the existing Adaptive Issuance software installation no longer works. Remove Adaptive Issuance software before installing Instant ID Software. Earlier versions of Instant ID Software used custom Syntera® Customization Suite (SCS) software components, which also must be removed.

Do not install Instant ID Software on a computer that also runs Entrust® ID Works® identification software or Entrust® IDCentre™ software, if the two software applications connect to the same database table and columns.

Supported Operating Systems

Instant ID Software supports the following 64-bit operating systems with the latest service pack installed:

Windows 10
Windows 11
Windows Server 2016
Windows Server 2019
Windows Server 2022
Windows Server 2025

Supported Operating Systems for Mobile Enrollment

Instant ID Software supports enrolling applicants, printing cards, and capturing photographs and signatures using mobile devices running the following operating systems:

Android version 4.4 or newer
Apple iOS version 12.0 or newer
Windows 10

Supported Browsers

Instant ID Software supports the following browsers.

Google Chrome version 78 or newer
Microsoft Edge version 42 or newer
Apple Safari version 11 or newer (iOS only)

For best results, maximize the browser window when using Instant ID Software.

Supported Databases

Instant ID Software supports the following databases:

The internal H2 database created when you installed Instant ID Software
External databases that use one of the following database managers:
- Microsoft Access 2010
- Microsoft Access 2013
- Oracle 11g R2
- Oracle 19c
- Microsoft SQL Server 2012
- Microsoft SQL Server 2014
- Microsoft SQL Server 2016
- Microsoft SQL Server 2019
- IBM DB2 11.1 (Installed on Windows only)
- MySQL 5.7 (not supported by default Instant ID software. Refer to the steps in the “Limitations” section in Entrust Instant ID Release Notes to manually set up database support).
- MySQL 8.0 (not supported by default Instant ID software. Refer to the steps in the “Limitations” section in Entrust Instant ID Release Notes to manually set up database support).

Refer to the online Help for information about how to connect Instant ID Software workflows to database tables, and for database actions that are supported.

Hardware Requirements